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Online Privacy Practices

PRIVACY POLICY

ManagementVitality is committed to protecting your privacy. The following policy describes how we collect, store, use and distribute information about our website users.

OUR GOAL AND WHY WE COLLECT INFORMATION FROM YOU

Our goal is to provide a comprehensive set of learning tools to assist in the attainment of knowledge regarding the Adizes Methodology. These learning tools are interactive and are customized for each individual, based upon personally identifiable information provided by the individual. Without customization and the ability to personalize, we could not identify a participant in our on-line courses each time they logged on to the website (because we would not have the ability to identify their account from session to session) and the participant would have to redo each lesson and repeat any assessments each time they returned to our website. Information such as your user name, password and e-mail address allows us to differentiate you from other users and maintain your personalized version of the website. In addition, some features available on our website could not be properly utilized without personalized information.

We may also ask you to share other, voluntary information with us from time to time, for example, in the form of surveys or questionnaires. This information allows us to improve the learning tools and the website. We may use this type of information to compile aggregate statistics about our users, sales, traffic patterns and related website information. Please remember that unless we advise you otherwise, this type of information is optional and you do not have to enter it to enjoy our website.

We will never give our marketing partners information about a specific website users (excepting those third party agencies providing credit card processing, fraud detection and order fulfillment services), but we may provide them with information such as how many website users have purchased a certain product or participated in a specific on-line course.

If you are a registered member of our site (which means you are taking or have taken on-line courses) we will provide your contact information to Adizes Associates in your home country. The Adizes Associates work in partnership with us to offer course participants more intensive follow-up sessions or more indepth coaching off-line. You may be contacted by an Associates in your home country to let you know about upcoming seminars, courses, resources or other opportunities related to the Adizes Methodology. These Associates will not contact you for other, unrelated purposes and they won't share your contact information with anyone else, unless you authorize them to do so.

In order to notify you about new features or special offers or important functionality changes to the website, we will need your e-mail address.

To properly process your online order we will require your name, e-mail address, mailing address, credit card number and its expiration date. We will provide this information to third parties, such as credit card processing and order fulfillment and fraud detection agencies or as otherwise required to enable us to fulfill your online orders or to provide refunds or credits for purchases that you have made.

If you use our recommendation service to e-mail the website information or an article from the website to a friend, you will need to provide us with your friend's e-mail address. We will automatically send this person a one-time e-mail, attaching the information or the article, inviting them to register with us. We will not use these e-mail addresses for any other purpose.

From time to time we may employ third parties to help us improve our website. These third parties may have limited access to databases of website user information or registered member information solely for the purpose of helping us to improve the website or the learning tools and they will not be able to use the information about our users or registered members for any other purpose.

HOW TO CONTROL THE INFORMATION YOU PROVIDE TO US OR ON THE WEBSITE

If you do not wish to receive e-mail or other correspondence from us outside of the necessary contact we need to be able to make with you when you are taking online classes, for example, if you do not want to be contacted by an Adizes Associate in your home country, simply indicate your preference when you are asked to provide the information. We may disclose personal information in some limited circumstances, but we will specifically describe them to you when we collect the information, such as in the terms of use for a new service or on line course. For example, if we're going to give personal information to a co-provider of an on-line course, we'll tell you that before you sign up for the on-line course, so that you can decide whether or not to sign up. If you want to correct or change any information we have about you or opt out of any programs, please go to our Feedback Page. However, you can always use postal mail to make your request to:

Privacy Coordinator
ManagementVitality Inc.
c/o LaBarge Weinstein
333 Preston Street,
Suite 1100,
Ottawa, Ontario CANADA K1S 5N4

Tel: 001 (613) 231 3000
Fax: 001 (613) 231 3900

Please allow 4 to 6 weeks for us to update your information. While you are a participant in the on-line classes, your e-mail address will be accessible to instructors and other classmates. The learning experience cannot take place without collaboration on message boards and in e-mail. If you would like to guarantee no further contact with past classmates, please use a free e-mail address that you can discard or only use for these classes.

The information you post in message boards is available to others outside of the website. Please remember that whenever you disclose personal information publicly, you may receive unsolicited messages from other parties in return.

SECURITY

While we do our best to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. What does this mean? You must protect yourself. You are responsible for maintaining the secrecy of your passwords and/or any account information. We recommend that you do not share your passwords with anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also, if you are using a computer that others have access to such as one in a computer lab, Internet cafe or public library, always remember to log out and close your browser window when leaving our web site.

The Internet is not a secure medium of communication and privacy cannot be ensured. We cannot assume any responsibility, nor will we be liable, for any damages you or a third party may suffer as a result of the transmission of any information that you make to us through the Internet, or as a result of any Posting or Communication made via this web site.

COOKIES

We use cookies to facilitate the login process for you across multiple applications on the website. When you register with us, we assign a unique user id to you, and we place a cookie on your computer that will remind our system of that user id in other areas of the web site, or next time you visit the web site. This cookie allows you to access all of your personalized areas of the web site without having to log on multiple times. If you choose to log out, this cookie we set in registration will be deleted and we will then set another cookie like it on your computer next time you log in.

Please note: Nothing in a cookie allows anyone to identify you individually. Your computer is assigned a number and that number is tracked using the cookie. This number is only meaningful in the context of our secure database system and your personalized version of our website.

We also use cookies to log your activity on the web site. Everything we learn from these logs will be used to enrich your experience on our web site. It will help us understand what you like and don't like, so we can focus our energies more effectively and provide you with a better website.

IMPORTANT EXCEPTIONS

We may disclose your information to a third party without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other website users or anyone else that could be harmed by such activities. We may disclose user information when we believe in good faith that such disclosure is required by and in accordance with the law.

We may also disclose your information in connection with a corporate re-organization, a merger or amalgamation with another entity, or a sale of all or a substantial portion of our assets provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

OUTSIDE PARTIES AND SITES

Through ManagementVitality you may be introduced to a variety of third-party vendors and web sites. For example, you can review the products offered by the vendors included on our web site. The privacy policies of these third parties are not under our control and may differ from ours. The use of any information that you may provide to any third party, or the use of "cookie" technology by any third party, will be governed by the privacy policy of the operator of the web site that you are visiting. If you have any doubts about the privacy of the information you are providing on another web site, we recommend that you contact that web site directly for more information and review its privacy policy.

YOUR CONSENT

By using our web site, you consent to the collection and use of your information as we've described in this policy.

CHANGES TO OUR POLICY

If we find it necessary or desirable to change our privacy policy in the future, we will post changes as soon as they go into effect so that you are always aware of what information we collect, how it would be used, and under what circumstances we would disclose it. Any change to this policy will become effective on the date the change is posted. You can determine this date by looking at the date in the lower right hand corner of this web page. We recommend that you print a copy of this policy for your reference and revisit this policy from time to time to ensure you are aware of any changes. Your continued use of the Web Site signifies your acceptance of any changes.

LET US KNOW WHAT YOU THINK

If you have any questions or comments about your privacy and ManagementVitality, please let us know on our Feedback page.

Last updated February 28, 2001


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